L3 HSC Technical Certificate Essay

1. Identify the diametrical reasons why people communicate (1.1.1) People communicate to build relationships, convey their submit to one a nonher(prenominal), sh argon their ideas, express their feelings and socialise in pairs or bigger groups.2. Explain how communion affects relationships in an adult social economic sustenanceer context of wont (1.1.2) As an adult care worker, chat is vital to meet the needs and requirements of the return subroutiner. If ripe(p) chat is not formed, then the health and caoutchouc of the attend user is at risk. chat also forms trust, not unaccompanied between the service user plainly also my fellow care worker/s. Communications between supply allow a good handover to take place between shifts and by using a communication theory book, any issues of health & safety hobo be disputeed without all staff members be present.Read more Reasons why people communicate quiz3. Compare ship canal to establish the communication and linguis tic process needs, wishes and preferences of an somebody(a) (2.2.1) In more cases, just by talking in English to the mortal, communication can be established to determine their wishes, needs & preferences. If this is not possible, the individual should have a care/support plan or notes this allow hopefully outline any special communication needs that individual may require. For example a person who is either deaf or of impaired hearing, may need to be spoken to louder and clearer whilst your lips are in full view for them to read, alter homegrownly hand gestures or sign language may be required. I fully understand though that in some cases it may be impossible for me to communicate between the service user and that I may need assistance.4. Describe the factors to consider when promoting impelling communication (2.2.2) There are a number of factors that need to be considered to promote effective communication Verbal Communication not everyone speaks my native tongue and indeed may not have my vocabulary and I may need to communicate with individuals that have learning difficulties I thereforehave to consider this when communicating and be sure not to use words that could be difficult to understand. I must also be considerate enough to not sound patronising to adults by address to slowly and to use the correct tone and pitch in my voice. Non-Verbal Communication non-verbal communication is utter to account for up to 93% of all day-after-day communication, this leaves only 7% for words.This clearly shows that non-verbal communication is very important to derive right. Examples are eyes, by talking to psyche and (mostly) maintaining eye-contact conveys your intent of care and use up in that persons words and also affirms a solid foundation for trust. personify language can be communicated either consciously or non-consciously and can greatly affect the message or discipline to be share between one or many people. There are time in my role when a simple hand on the berm has been enough to reassure that person that they are being listened to and understood. Writing a note or using an object can also serve well with establishing effective communication in a non-verbal way5. Describe a range of communication methods and styles to meet individual needs (2.2.3) We have the use of our five senses to communicate and receive culture withVisual seeing auditory hearingOlfactory smellingKinaesthetic feelingGustatory perceptiveness6. Explain why it is important to respond to an individuals reactions when communicating (2.2.4) Once communication is established, the dialogue of that conversation is usually determined by either signs of non-verbal or verbal reactions it is essential that these are responded to in a correct and timely manner, or the risk of miscommunication is increased and the original target or needs (which triggered the communication) may be lost and could potentially be dangerous to the health and safety of th e individual, yourself or others around you.7. Explain how individuals from different backgrounds may use, or interpret communication methods in different ways (3.3.1) Communication methods canvary between people from different backgrounds and it can, in some instances, be very hard to avoid misunderstandings. There are beliefs and opinions that need to be respected and understood, whether they are from a religious or cultural viewpoint these factors can greatly affect the effectiveness of the communication between them. Some individuals may be used to very whole non-verbal communication by way of e.g. hand gestures, as opposed to another who may be distracted and feel threatened by such(prenominal) means. Personality has a big influence on the method of someones communication, it is up to both individuals to adapt to each other in order to share schooling correctly.8. Identify barriers to effective communication (3.3.2)As previously mentioned, Religion and cultural belief can b e a barrier between two parties go awaying to communicate, there is also preconception in those beliefs, some of which you may not share but mustnt let that be a prejudgement before communication. Different or strong accent If you dont understand what is being said to you (or what you are telling), it is imperative that you do not be embarrassed (or offended) in asking for the information to be repeated. Health & (or) mental issues e.g. Aspergers, the individual may privation the requirement non-verbal communication skills and will therefore will require patience on your part. Noise your hearing may be punter than theirs and is not affected by any background noise such as a television. Specialist communication methods Do you have the necessary skills for effective communication e.g. sign language? Sensory impairment Is the individual deaf, blind or both?Emotions Is this person too stressed to discuss something that is important?9. Explain how to overcome barriers to communicatio n (3.3.3)It is part of our job to tell these barriers and open up a good line of effective communication that serves the best interests of the service user. We can also call upon the services of others to aid in the communication e.g. an Interpreter. There is also much research I can do which may include speaking to the family or professionals that are already familiar with that individual and may offer valu adequate to(p) information on how best to communicate. Wecan also use communication strategies and in the flesh(predicate) support plans as well as educating ourselves through training to cod new skills.10. Describe strategies that can be used to clarify misunderstandings (3.3.4) Should a misunderstanding occur, I should not give up, but attempt to straighten out it and ensure that the individual does understand, this can be done by e.g. giving that person some time to calm down and then after on communicate it in a different or easier way, being careful to explain it fully and simpler.11. Explain how to access extra support or services to enable individuals to communicate effectively (3.3.5) There will be times when extra support is needed because you either lack the necessary skills or you cannot communicate or provide the information without delay to the individual that serves them in the best possible way. There are many specialist organisations for a whole host of needs and requirements. You should, if asked, obtain this information for use by either yourself or the service user and tally it easily accessible.12. Explain the meaning of the term confidentiality (4.4.1) Confidentiality is a set of rules make upon trust to abide by pertaining to the wishes and needs of others under your care. The information must be unploughed private with restrictions in place when required.13. Describe ways to maintain confidentiality in day-to-day communication (4.4.2) Confidentiality can be keep by remaining aware and conscious of the information you share or discuss. Examples of this areInformation should only be discussed with the permission of the individual and not spoken about out of work, especially social media platforms e.g. Facebook. Any reinforcement needs to be filed securely and inaccessible to others. Your voice should be kept to a minimum when discussing (with permission) in a public environment (e.g. Hospital) the information of a service user to another person.14. Describe the potential latent hostility between maintaining an individuals confidentiality and disclosing concerns to agreed others (4.4.3) In my role as a support worker I may encounter a situation where the matter of confidentiality has to be weighed up against the welfare of the individual in question. In these instances confidentiality has to be broken to meet my obligations and duty of care in reporting to the correct and relevant authorities e.g. safeguarding this has the potential for tension but for the greater good, must be adhered to.15. Explain h ow and when to seek advice about confidentiality (4.4.4) I can seek advice through my peers, management personnel or a professional advice line and this must always be done as soon as possible to ensure the immediate safety of the service user.Once you have completed, your Learning Advisor will be able to cross reference all knowledge into Unit 4222-301 of the diploma